We Are Here To Help

Using their experience, our technicians will guide you in the following areas:

  • Product Installation
  • Product Startup
  • Product Adjustments
  • Electrical Troubleshooting
  • Mechanical Troubleshooting
  • Programming Issues
  • Distribution of Technical Documentation
  • Warranty Issues

You can contact PDQ's Technical Support Service team Monday-Friday 8:00 a.m. to 4:30 p.m. (Central Standard Time), at 920-983-8333. For your convenience, After Hours Technical Support is available at 920-983-8333.

How Can We Help?

Let us know what's on your mind and we can connect you to the right support team.

Clean Care Technical

Support 24/7

  • 6 in-house technical support specialists
  • Over 50 years of car wash experience
  • Remote diagnostics capabilities for increased uptime

Direct Organizational

Structure

  • Hands-on collaboration with engineering team
  • Open line of feedback/communication between technicians and customers
  • Salesforce Issue Tracker – enabling a seamless transition from problem identification to resolution

Training

University

  • Proactive training process
  • Train the trainer program
  • Distributor Certification programs
  • Knowledge sharing mechanisms in place:
    • Salesforce issue tracker
    • Distributor portal
    • training@pdqinc.com
  • Onsite or in-field factory training

About Vehicle Wash Solutions

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Interested in one of our products? Let us know, and we'll be happy to send you more information and answer any questions you might have. 

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How To Buy

We sell equipment, enhancements and parts through a worldwide distributor network. Contact us and we’ll connect you with the best distributor.

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