Phoenix Software Registration Policy
If you have purchased the manufacturer start-up training module of Phoenix software for your site, and have successfully completed the product registration process, you are entitled to receive Phoenix training. OPW product training is designed and developed by OPW, and administered by OPW to distributors and customers. The information contained is proprietary and the property of OPW Fuel Management Systems.
Phoenix software training is designed as a tool to provide Phoenix users with the knowledge and skills necessary to effectively initiate, secure, process and manage fuel transactions. During training, participants will learn to apply OPW's approach to managing fuel transactions. All Phoenix training is conducted using telephone and WebEx technology. WebEx requires sites to have high-speed Internet access available for training purposes.
When registering Phoenix software with OPW, an electronic confirmation is sent to the e-mail address provided during registration. OPW staff will also receive an electronic copy of the registration and will contact your office within 3-5 business days to schedule training.
Before attempting to register, be sure you are prepared to answer the following questions:
- Has the fuel control system been fully programmed by the installer?
- Have test cards or keys been programmed and used to generate transactions on a trial basis?
- Are you currently using the system to process fuel?