Phoenix Software Update

Phoenix™ Software Downloads

Note: if you are a Phoenix for Windows user, please read the following information regarding downloads. If you are Phoenix SQL user, please click on the Phoenix SQL tab below for information about updates.

Phoenix for Windows (Plus, Premier, K800 Plus, K800 Premier)
After downloading an update file, call OPW Fuel Management Systems' Technical Service department to obtain the password needed to unlock the file.

  • Before OPW Fuel Management Systems can provide you with a password to unlock the update file, you must have completed and returned the registration form.
  • When calling, you will be asked to provide the name of the registered user, the version of Phoenix you are running (i.e., Phoenix Plus or Phoenix K800™ Phoenix Plus) and the serial number of the product.
  • After you have obtained the password for your version of Phoenix, you can execute the downloaded file by double-clicking on it from within an Explorer window or from the Start menu. Select "Run" and enter the complete path and name of the file (Example: C:\Temp\PhoenixPlusUpdate.exe).
  • SQL
  • Phoenix Plus
  • Phoenix Premier
  • K800 Phoenix Plus
  • K800 Phoenix Premier
  • Phoenix Basic

Phoenix SQL

Phoenix SQL software patches have been designed in such a way that only the latest available patch is required; there is no need to install each patch incrementally. If you have Phoenix SQL DVD v4.2.100.2 or higher, or you are running v4.3.101.3 or higher, download only the latest software patch.

NOTE: You can find your current version of Phoenix SQL by looking at the DVD volume label or by navigating to the Phoenix SQL Home Page.

Compatible with Windows® XP, Vista, Windows® 7 and Windows® 8 (32/64-bit); Windows® Server 2003 (32/64-bit), 2008 R2 (64-bit) and 2012.

Copyright (C) 2010 - 2014 OPW Fuel Management Systems. All Rights Reserved.

The information below displays features listed as they were made available in the versions shown.

Click to Download Phoenix™ SQL Upgrade Patch 4.14.113.12

Version: 4.14.113.12 (Upgrade/Patch)
Release Date: 8/25/14

New Features Added to Patch
Adds another network card type report: "Network Trans By Product" which provides product totals grouped network and card type.

Problems and Known Issues Resolved in Patch

  • Fixes date/time formatting issue found while polling ATGs
  • Significantly enhanced the "Resend" card process. The feature was taking an extended period of time to complete.

Version: 4.14.112.12 (Upgrade/Patch)
Release Date: 6/11/14

New Features Added to Patch
New PriceZone feature allows the user to create site-based groups for sending prices to the FSC3000 (1.14g or higher). This feature also includes support for scheduling price updates.

Adds support to capture network card type codes during polling process. With this information, two new network reports have been created: “Network Trans by CardType” and “Network Trans by CardType Detail.” Adds a Card Type code reference table under the Admin/System Setup. 

IMPORTANT: You must ensure the Miscellaneous (MISC) field in the transaction record is enabled when polling for these reports to produce an output.

A new option is available under “General Setup” for “More Products.” NOTE: This feature is an FSC3000 customer-specific option; thus, without having that support on the FSC3000, do not enable this checkbox.

Problems and Known Issues Resolved in Patch

  • Some PCs/Servers throw a message stating, “Internet not available” while updating a Phoenix patch.
  • While Exporting CSV-formatted files a “?” character was appearing in the odometer field. 
  • Scheduler History not displayed in proper results status. 
  • Fleet Option on Export page was not working under the Scheduler Page.
  • Unable to reassign account when account name contains “&” character.
  • Show ALL history data of both ATG and FSC Scheduler.
  • When polling an abundant amount of sites, Service Engine was locking up on all processes.

Version: 4.13.111.11 (Upgrade/Patch)
Release Date: 1/30/14

New Features Added to Patch
Provided option in Group Configuration page to "Select All" sites and accounts.

New report added called "Activity Detail by Site for Accounts with Vehicle." This report is similar to the "Activity Detail by Site for Accounts" with the Driver Short Name removed, and the Vehicle Name and Short Name added.

Problems and Known Issues Resolved in Patch

  • Polling many sites (25 to 200) at the same time was freezing Service Engine in some instances.
  • MPG calculation was displaying wrong MPG values in reports.
  • The SAIA export (Gasboy®-format) had an issue where the quantity field decimal point was being shifted by one digit and the account name field was missing.
  • An error condition (specific to certain systems) existed that while deleting cards and navigating to other data in the grid generated an error that stopped you from moving forward.
  • A concerned was raised by several IT teams about the system trying to Ping the OPW License Server while trying to preform an update/patch. This has been removed.
  • Scheduler Page - updating issue.
  • Change made to allow an "*" in the phone number field on the Site Configuration page. This was required in support of shared modem line device switches.
  • Terminal Window entry was enhanced to allow PC numeric keyboard support.
  • Updating OS Paths in Config. Tool (Service Engine not updating if connecting OS drives, such as E:, F:, etc.)
  • If polled transaction records contain data in the Vehicle Name field, such as "No Answer," "Busy" or "No Data", the Service Engine terminated the poll process immediately. This type of data appears when processing cards via a host dial-up connection.
  • Using same modem connection for polling FSC and ATG.
  • Unable to insert cards with message being displayed "Card Already Exists.” This would happen when you migrate a database that had a single digit in the State field of an associated account.
  • Updating IP address and port number properly under Site Setup when migrating a database where the site’s phone number referenced an IP and Port Number, and it contained a comma as a separator instead of a slash, e.g., 192.168.1.100,2101 (bad) 192.168,1,100/2101 (good).
  • While trying to navigate from a Grid page to the Associated Details page, an error stating, "Selected record has been deleted." was displayed.
  • Phoenix SQL was unable to display the complete Short Name data on the Transaction page when card's Short Name was entered with dash in the string, e.g., First-Last.
  • Fixed the XML export to resolve an issue where the Quantity field was being provided as a two-digit rounded value causing transactions using a 1000:1 pulser ratio to provide an incorrect quantity.

Version: 4.12.110.10 (Upgrade/Patch)
Release Date: 5/28/13

New Features Added to Patch
Import of T-Chek provided transaction file.

Supports features of 4.11.109.10 DVD Release.

Problems and Known Issues Resolved in Patch

  • Unable to upload .trn files above 4 MB.

Version: 4.11.109.10 (DVD Release)
Release Date: 4/26/13

New Features Added to DVD Release
Supports installation of Windows® Server 2012 and Windows® 8 operating systems.

Changed the OPW activation server path.

Problems and Known Issues Resolved in DVD Release

  • Binding issue in Phoenix™ SQL application after migrating from P4W.
  • Resolved Scheduler status issue in Scheduler History page.

NOTE: This DVD release is current with ALL Upgrade/Patch changes listed below.

Version: 4.9.107.8 (Upgrade/Patch)
Release Date: 11/8/12

New Features Added to Patch
New exports formats have been added to support formats found in the Phoenix™ for Windows® version of software.

The Phoenix™ scheduler has been updated to allow the scheduling of exported data.

Use the "Phoenix SQL Config Tool" to define the path where the scheduled exported file will be saved that is located on the "Service Engine > Export Data Path" tab.

All exported files will be saved with the name of the export type followed by the current date (e.g., "CSV_11192012.csv"). The date format is based on the regional settings of the Service Engine PC.

The Activation/Upgrade process has been modified to allow the retrieval of the environmental details at which Phoenix™ is installed. This modification was added in order for OPW to provide better support to the user.

Problems and Known Issues Resolved in Patch

  • Terminal Window has been update to provide support of the numeric keypad.
  • Corrected rounding of the MPG value in "Activity Det By Card 2" and the "Activity Det By Card 2 (Driver Name)" reports.
  • Unable to close Terminal Window tab without prompting other for tabs to close in IE.

Version: 4.8.106.7 (Upgrade/Patch)
Release Date: 7/30/12

New Features Added to Patch
Added two reports allowing support for customers using keyboard entry for Driver Cards by replacing the "Driver Number" with the "Full Name" field for that card.
The new reports are:

  • "Activity Detail By Account For Vehicle (Driver Name)"
  • "Activity Detail By Vehicle (Driver Name)"

A new "Scheduled Poll Log" report was created to show site-polling history based on scheduled events. The existing "Poll Log" report only provides poll data history from user poll requests using the Phoenix™ SQL Web interface.

Added new export format; the Castle .CSV export released in the 4.5.103.4 patch has been duplicated to provide a second output as Excel (.XLS) format.

NOTE: See Phoenix™ SQL Help for more information about how to use these exports.

Problems and Known Issues Resolved in Patch

  • In some cases you were unable to browse reports; a "Login authentication required to browse the report" message was displayed.
  • When IIS is configured to a different drive you were unable to see the "Phoenix SQL" tab in the Phoenix™ Configuration Tool.
  • You were unable to load card data with a huge amount data in the card table while logged in as a group-level user.
  • You could not modify the database credentials in the Phoenix™ Configuration Tool after changing SQL server credentials manually.
  • Tank Inventory data was not being stored in the database when the date format of the tank gauge was set to DDMMYYYY.

Version: 4.7.105.5 (Upgrade/Patch)
Release Date: 6/28/12

New Features Added to Patch
Added host name support to site configuration along with static IPs.

Problems and Known Issues Resolved in Patch

  • Reports had a date/time issue when using different formats on a PC.
  • MPG calculations were taking extended time when a large amount of data was selected. Users can launch the MPG calculations process and monitor its progress by selecting a "Refresh" button on the page.
  • Tank Reconciliation report was taking extended time while navigating between pages.

NOTE: Initial generation of the report may take time depending on the date range and amount of data.

  • Unable to retrieve "Users" from Active Directory; active Directory "Multiple principals contain a matching identity" issue.
  • "Last Used" date for Driver cards did not update upon imports of transactions.
  • Problem with Service Engine while establishing a connection via modem.
  • Terminal Window redirect issue while Phoenix SQL application was moved/redirected to website.
  • Issues using Pass-through port connection when using the Terminal Window.

Version: 4.5.103.4 (Upgrade/Patch)
Release Date: 2/24/2012

New Features Added to Patch
Castle Export: Provides customer-specific CSV format. See Phoenix SQL Help for more information about this format and how to use.

Problems and Known Issues Resolved in Patch
Five problems related to Active Directory were identified:

  • When using Active Directory, Phoenix SQL would not display more than a 1,000 records/users in the dropdown list when trying to Add/Edit a user. This stopped you from finding the user needed.
  • Unable to Add a record in Add/Edit User page even though the record/user is available in Active Directory. This occurred because the user information wasn't entered into the Phoenix SQL Address Book.
  • Increased the timeout of SQL Command to execute procedures with large data.
  • The user was not displayed correctly in the user-select dropdown, nor was it selected when the users were entered in Active Directory with a comma in the Last Name field (LastName, FirstName).
  • When using Active Directory, Phoenix SQL could not connect with multiple domains.

These problems have been corrected by populating the dropdown with a sorted list of all users, regardless of how many. We also removed the need to create the users in the Phoenix SQL Address Book first. You may now select the user from the list, fill in the required fields and click Apply; Phoenix SQL will then create the entry in the Address Book for the selected user.

Phoenix SQL had issue polling the ATG for TCP/IP to Passthru-port connections. Although when the ATG data was polled, Phoenix SQL did not cleanly exit Passthru-port mode, thus failing the scheduled event.

Version: 4.4.102.3 (DVD Release)
Release Date: 1/24/2012

New features added to this release
ReadMe file to be placed in the root folder of the application.

Problems and Known Issues Resolved in this Release

  • Unable to search records with group user rights enabled.
  • Unable to open Terminal Window when using Internet Explorer 9 or Firefox 4.0 or higher.
  • Demo period was not working properly in Phoenix Service (i.e., expired after five days of use).
  • Unable to migrate P4W database when there are three digits in the SiteConnect table COM port field of the P4W.mdb.
  • Terminal Window security keys expiration date is extended.
  • During installation process, Phoenix SQL was unable to locate SQL Servers located on a different subnet mask. The installation now allows a manual path entry.
  • Configuration Tool displayed Service Engine tab when it was not installed; it was only present when installed on a local machine.

Version: 4.3.101.3 (Upgrade/Patch)
Release Date: 12/12/2011

New features added to this release
Phoenix SQL Configuration Tool contains a new tab called "Database Credentials." The new feature allows the user to change the login credentials of the SQL Database that was created during the installation of Phoenix SQL or after the migration of an existing P4W database.

Problems and known issues resolved in this release

  • Calendar Control was enabled without setting the checkbox on the Account and Card Management pages.
  • Users were not able to log into Phoenix SQL using the Windows Authentication option.
  • After saving the ATG Configuration for an SiteSentinel iSite gauge on the Site Configuration page the gauge could not be polled and the Port Setup information would not be displayed.
  • When an EECO 2000 or Galaxy gauge was configured and Phoenix SQL was activated with Third-Party Support, the reference to these configured gauge types was lost.
  • Unable to add a new Phoenix SQL user when using Internet Explorer 9 with a password strength error message being displayed.
  • Unable to export "Never Exported" transactions, when this option was selected.

Version: 4.2.100.2 (Modifications not released; was only provided on DVD as requested)

New features added to this release

  • Support for Windows® 2008 Server in the Installation Package
  • Ability to migrate the data, including 64-Bit SQL Server editions
  • User can repair the system even after running update patches to the system

NOTE: User must run the latest patch again on the repaired system to ensure the system is up to date.

Problems and known issues resolved in this release

  • Calendars opened in Scheduler and Card Configuration screens when the Calendar Control was not selected.
  • In ATG Type Communication Setup the data in "Port" field repeats.
  • Unable to edit the users when special characters (such as: $@%&) where used in the "Last Name" field in the Address book. Alert messages like: "Please select name" displayed.
  • Log files where not created when Phoenix SQL was installed on one machine and the Service Engine on another.

Version: 4.1.99.1 (Upgrade/Patch Upon Initial Release)

Problems and known issues resolved in this release

  • When polling the FSC3000, some users encountered a problem in which the FSC sent the same record over and over. This caused the Phoenix SQL Service Engine to continuously poll.
  • When logging into the FSC, passwords were displayed in the Phoenix SQL log files. 

Phoenix Plus

Click to Download Phoenix Plus
Version: 3.1
Release Date: 1/29/2007
Copyright © 1999-2007 OPW Fuel Management Systems, All Rights Reserved
This document provides information about known issues, fixes and new features that are available in this release.

New features added to this release
A System type has been added for the FSC3000, the ART System's new fuel site controller. This controller brings with it 32 products and 8 hose dispenser support.

Phoenix now provides TCP/IP communications directly to the FSC3000 fuel site controller (or any of your existing fuel site controllers). Contact your local sales representative or distributor for more information.

See Phoenix "Read Me" file for TCP/IP setup.

Problems and issues resolved in this release
Odometer exception reports were corrected to display the whole 19-digit card number.

Phoenix Premier

IMPORTANT NOTE: If you upgraded from the PLUS version of Phoenix to one of the Premier versions using an unlock code provided by our Customer Service Department, DO NOT download an update from this page. Instead you must download the Phoenix Plus update (see above) to match your original installation CD.

Click to Download Phoenix Premier (for OPW Tank Gauges Only)
Version: 3.1
Release Date: 1/29/2007
Copyright © 1999-2007 OPW Fuel Management Systems, All Rights Reserved
This document provides information about known issues, fixes and new features that are available in this release.

Click to Download Phoenix Premier (with Third-Party Tank Gauge Support)
Version: 3.1
Release Date: 1/29/2007
Copyright © 1999-2007 OPW Fuel Management Systems, All Rights Reserved
This document provides information about known issues, fixes and new features that are available in this release.

New features added to these releases
A System type has been added for the FSC3000, the ART System's new fuel site controller. This controller brings with it 32 products and 8 hose dispenser support.

Phoenix now provides TCP/IP communications directly to the FSC3000 fuel site controller (or any of your existing fuel site controllers). Contact your local sales representative or distributor for more information.

See Phoenix "Read Me" file for TCP/IP setup.

Problems and issues resolved in these releases
Odometer exception reports were corrected to display the whole 19-digit card number.

All Tank Gauge Inventory and Delivery values are now fixed at 3 decimal places.

The 2.1 release failed imports of the tank gauge data if delivery history information existed prior to the last archive date, although imports appeared to be successful.

K800 Phoenix Plus

Click to Download K800 Phoenix Plus
Version: 3.1
Release Date: 1/29/2007
Copyright © 1999-2007 OPW Fuel Management Systems, All Rights Reserved
This document provides information about known issues, fixes and new features that are available in this release.

New features added to this release
Phoenix now provides TCP/IP communications to your site controller. Contact your local sales representative or distributor for more information.

See Phoenix "Read Me" file for TCP/IP setup.

Problems and issues resolved in this release
Odometer exception reports were corrected to display the whole 19-digit card number.

K800 Phoenix Premier

IMPORTANT NOTE: If you upgraded from the PLUS version of Phoenix to one of the Premier versions using an unlock code provided by our Customer Service Department, DO NOT download an update from this page. Instead you must download the K800 Phoenix Plus update (see above) to match your original installation CD.

Click to Download K800 Phoenix Premier (for OPW Tank Gauges Only)
Version: 3.1
Release Date: 1/29/2007
Copyright © 1999-2007 OPW Fuel Management Systems, All Rights Reserved
This document provides information about known issues, fixes and new features that are available in this release.

Click to Download K800 Phoenix Premier (with Third-Party Tank Gauge Support)
Version: 3.1
Release Date: 1/29/2007
Copyright © 1999-2007 OPW Fuel Management Systems, All Rights Reserved
This document provides information about known issues, fixes and new features that are available in this release.

New features added to these releases
Phoenix now provides TCP/IP communications to your site controller. Contact your local sales representative or distributor for more information.

See Phoenix "Read Me" file for TCP/IP setup.

Problems and issues resolved in these releases
Odometer exception reports were corrected to display the whole 19-digit card number.

All Tank Gauge Inventory and Delivery values are now fixed at 3 decimal places.

The 2.1 release failed imports of the tank gauge data if delivery history information existed prior to the last archive date, although imports appeared to be successful.

Phoenix Basic

The following update is for existing customers with the Basic version of Phoenix™ for Windows®.
Click to Download Phoenix Basic
Version: 3.1
Copyright © 1999-2007 OPW Fuel Management Systems. All Rights Reserved.

K800 Phoenix Basic

The following update is for existing customers with the K800 Basic versions of Phoenix™ for Windows®.
Click to Download K800 Phoenix Basic
Version: 3.1
Copyright © 1999-2007 OPW Fuel Management Systems. All Rights Reserved.